Recent Consumer Satisfaction Survey Comments

Percentage of clients responding ...

BEST COMMUNITY BEHAVIORAL HEALTHCARE

64% Clients seen for crisis were not active clients of SABHS

49% Clients were diverted from Hospitalization

1491 clients received Same Day Access in fiscal year 2018-2019.

Monthly average: 139

"Overall, I am satisfied with treatment."

“Services are available at times that are convenient for me."

"Staff respect my rights."

"I would recommend this Agency to my friends or family members."

99%

96%

99%

97%

Less than 10% of active clients will require psychiatric hospitalization.

.05% achieved in fiscal year 2018-2019

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